PrismPointe is the absolute expert in delivering maintenance and support for your client server infrastructure. Whether your architecture is local, covers a campus, or requires global support, PrismPointe will customize a sparing solution for you.
If you answered yes to any of these questions, PrismPointe Technologies can help you with our sparing strategy supported by our secure, physical service centers. In addition you have a number of options for parts exchange like return to PrismPointe or return to the OEM.
Sparing Methods designed to meet any Service Level Requirement
|Onsite Sparing||Onsite sparing services ensures a level of business continuity unmatched in the industry. Prismpointe will keep a secure cage or locker at your site for your use or use by our ASP certified field engineers.|
|Depot Service||Depot Service at our local facility is the most cost-effective and efficient way to keep your equipment up and running.|
|Advance Exchange||Advance Exchange for systems when you require quick replacement of equipment upon notification by you, we will ship or courier the replacement to your location, configured to your specifications.|
PrismPointe will stock your parts, spares or whole
systems at our facilities under our management and
surveillance. This offers you:|
PrismPointe can help your IT staff with ongoing image
maintenance, whether it includes specific changes to
image loads on desktop PCs, laptops, mobile devices,
tablets or PDAs. We can help you at your site with
one of our field engineers, at our site or at our
staging center. We will:|