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Solutions

Assessments

  • Are you sure where your equipment is?
  • Are you sure that the change you made fixed a problem and didn't create another?
  • Are you sure that your equipment is running the correct firmware, software and patches?
If you answered yes to any of these questions, PrismPointe Technologies offers a range of flexible assessment and audit services designed to improve service levels while safely reducing costs.  Since 1981, we set the standard for flexible services with your printer fleet, on your desktop or with your mobile devices, wherever they may be.

Comprehensive IT Surveys and Healthchecks for Your Client Server Solution

IT
Equipment Survey
PrismPointe's secure and flexible services can help you manage most computer devices like your printer fleet, your desktop PCs and your network.  We can help you:
  • Establish equipment location and establish data security considerations
  • Determine device serial numbers, firmware levels, and patch levels
  • Document equipment configurations, attachments, and other peripherals
  • Research operating system and version level
  • Define installed software and establish end of life harvesting options
IT
Service Contract Survey
PrismPointe's secure and flexible services can help you manage most computer devices like your desktop PCs, your mobile devices, your printer fleet and your network. We can help you with:
  • Audit your current environment
  • Evaluate your current service levels and needed coverage
  • Provide recommendations
  • Manage you environment
     
Root Cause Analysis PrismPointe's local, certified, full time IT professionals will diagones and correct your problem.  We will then seek to replicate this problem in our own labs to make sure that the failing part or software was correctly addressed.