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Warranty xTend™ Services from PrismPointe Technologies

  • Has your manufacturer warranty run out or expired?
  • Are you looking to keep your desktop PC, printer or MFD beyond its standard refresh cycle?
  • Do you want to keep your client-server computers beyond their standard refresh cycle?

If you answered "Yes" to any of these questions, then PrismPointe Technologies offers you a superior warranty extension program, xTend™.

As a manager of client server or personal computer environment, you know that capital budgets are tight and manufacturer warranties are limited, lacking or have just lost it.Now you can extend the life cycle of your desktop devices well beyond their standard 3 year, 4 year or even 5 year refresh cycles and make your CFO and end user community happy. 

PrismPointe specializes in developing post warranty customized support solutions that enhance and uplift the manufacturer's original product warranty to:

  • Reduce your capital equipment expenses by maximizing asset longevity
  • Reduce the cost of ownership by reducing overall support costs
  • Maximize your personal productivity
  • Minimize your downtime

PrismPointe offers eXtend™ augment or replace your OEM warranty

PrismPointe Technologies delivers break/fix warranty support for many of the worlds greatest IT brands. While doing this, many of our customers asked us if we could enhance or extend the manufacturers warranty services in order to meet their special need. PrismPointe offers:
eXtend™ PrismPointe will take the manufacturers standard warranty and eXtend™ it with our own services.  If your manufacturer warranty expires, we will provide your with an eXtend™ warranty that lets you keep your client-server devices beyond their normal 3-year, 4-year or 5-year refresh cycles.  PrismPointe is an authorized service provider for:
  • Authorized Services Provider for Lexmark printers and multi function devices
  • Authorized Services Provider for Xerox multi function devices
  • Authorized Services Provider for Dell and Dell PC's, printers and storage devices
  • Authorized Services Provider for Hewlett-Packard PC's, printers, and mobile devices

We maintain an extensive suite of certifications on each manufacturer and use spares that are OEM approved based on your warranty status.

Spare-IT™ Prismpointe as part of its eXtend™ service offers sparing options that improve your service levels, decrease your costs and ensure you receive best value for your sparing strategy.  Based on your warranty status with the manufacturer we offer:
  • New, manufacturer provided spares that will keep your warranty valid.
  • Used, manufacturer certified spares, when your warranty is invalid.
  • Up front sparing either in a cage, a locker or a PrismPointe facility near you based on your UpLIFT™ option
  • Return To Depot (RTD) repair where you can take your printer, PC, MFD, router or switch for a local repair
  • Return To OEM (RTO) sparing where PrismPointe will return your part to the OEM and make sure you receive credit