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  • Are you looking to expand your relationship with your customers?
  • Are you looking to build a deeper relationship with consistent revenue streams?
  • Do you see customer satisfaction and service level achievement as the method to build customer loyalty?

If you answered yes to any of these questions, PrismPointe Technologies has built a partnering program just for you.  Since 1981, we set the standard for responsive, cost effective, maintenance for most products found on your printer fleet, your desktop and your campus local area network.

Are you a PrismPointe Partner?

Our partner program is centered around the customer, their desire for superior service and you, and your ability to represent PrismPointe's value to your customer. PrismPointe works heavily with 4 types of partners:

  1. The Original Equipment Manufacturers or OEMs, who create the products we support and who need the pricing advantage PrismPointe delivers to keep their total cost of ownership acceptable to the end user.
  2. The Value Added Resellers or VARs who have customers who need superior service levels for specific situations where the standard next business day repair is insufficient.
  3. The System Integrators who have customers that need to push the standard desktop, printer, campus LAN beyond the capabilities found in standard off the shelf products.
  4. The Buying Groups who may hold contracts for public organizations, or have a value add that excites customer interest around a specific technology, service or costing advantage.

PrismPointe Offers a Complete Partnering Program.

Our objective is to help your customers:

  • Reduce the total cost of ownership associated with their client server computing infrastructure
  • Provide an enhanced level of service to meet a specific need that goes beyond next business day expectations
  • Give them an easy way to enter, track and report on service incidents for the multi-vendor environment that they manage

With these goals in mind, PrismPointe offers our partners, Service Center™, which is a customized, secure, cloud based application that enables multi-vendor support for the desktop, your printer fleet or any element of client server computing you are using.

 


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North America:
866-323-4146

International:
00-800-1110-0888