- Are you looking to expand your relationship with your
- Are you looking to build a deeper customer relationship with
flexible service offerings?
- Do you wish to increase the ease in doing business by
retaining a partner who specializes in SaaS?
- Do you see customer satisfaction and service level
achievement as the method to build customer loyalty?
If you answered yes to any of these questions, PrismPointe
Technologies has built a partnering program just for you. Since 1981, we set the standard for
flexible, responsive, cost effective,
maintenance for most products found
on your printer fleet, your desktop and your campus local area
Are you a Manufacturer of Computer Products?
Our partner program is centered around the customer, their desire
for superior service and you, and your ability to represent
PrismPointe's value to your customer.
Our objective is to help you and your customers:
- Reduce the total cost of ownership associated
with their client server computing infrastructure
- Provide an enhanced level of service to meet a specific need
that goes beyond next business day services
- Give them an easy way to enter, track and report on service
incidents for the multi-vendor environment that they manage
- Develop a competitive advantage using your products and our
technical skills and local staging facilities to build custom,
With these goals in mind, PrismPointe offers our partners,
About Service Center™ from PrismPointe Technologies
Service Center� is a customized, secure, cloud based
application that enables multi-vendor support for the kiosk,
tablet, desktop, laptop,
your printer fleet or any element of client server computing you
are using. As a PrismPointe customer
- Enter a trouble ticket for any device in your client-server
If this device is not covered by a service contract, we will
use our fix-IT-first™ policy to remedy the situation.
- Report on all trouble tickets that are entered for your
customer, your OEM product line, or a group of customers
- Enter an electronic work order to Install, Move, Add or
Change (IMAC) a device.
- Enter an electronic work order to erase, decommission of
recycle a device.
Service Center™ accelerates the ease with which your
customer receives services from PrismPointe Technologies and enhances the
overall experience with their computing environment through
Get must have information for planning your data center relocation.
Get critical information on the ins-and-outs of executing your data center relocation plan.