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Maintenance for IBM iSeries Computers

Maintenance for IBM iSeries or IBM AS/400 Computers

  • Is your IBM iSeries hardware no longer under warranty?
  • Are you looking to avoid a costly iSeries hardware upgrade?
  • Are you looking for a maintenance alternative that is cost-effective, more responsive, and understands the mission critical nature of your environment?

If your answer to any of these questions is yes, then you should take a closer look at IBM Maintenance Services from PrismPointe Technologies.

PrismPointe Service Levels for IBM iSeries Computers

  1. Responsive. You will experience:
    • Flexibility with customizable SLAs, invoicing, and payment terms.
    • Aggressive escalation that involves senior engineers in all incidents.
    • 24/7/365 service with 15-minute response to page-outs and 2 hours on-site.
    • "Call home" feature on all IBM hardware maintained.
    • Skilled and cross-trained engineers. backed by supervisory-level engineers.
    • Comprehensive iSeries inventory of all critical back-up parts.
    • Regular preventative and remedial maintenance.
    • EC-level and patch updates immediately available.
    • Proactive and regular reviews with the client to improve support.
  2. Cost Effective. You do not have to sacrifice service or support levels in order to meet budget constraints.
  3. Consultative. You have access to experts who understand iSeries hardware, capacity planning and environment planning.

PrismPointe leads the third party independent hardware maintenance market by consistently offering new maintenance services well ahead of our competition at price points that cannot be beaten. We support a wide variety of IBM zSeries systems.

Maintenance and Support for these IBM iSeries, AS/400 Computers

PrismPointe will:
  • Deliver superior warranty services
  • eXtend™ the current warranty
  • UpLIFT™ the warranty
  • Install, move, add or change all products
  • Securely recycle all products
IBM iSeries Power6 maintenance
IBM iSeries i570 (9406)   IBM iSeries i520 (9408)   IBM iSeries i520 (9407)
IBM iSeries i550 (9409)        

IBM iSeries i5 maintenance

IBM iSeries i595 (9406)   IBM iSeries i550 (9406)   IBM iSeries i515 (9407)
IBM iSeries i570 (9406)   IBM iSeries i520 (9406)